Client Context
A global enterprise acquired a legacy application previously built by a competitor. Although the product had strong functionality and an active customer base, it lacked: modern architecture, extensibility, compliance, brand alignment, and—most importantly—a monetization strategy.
The client needed to transform the app into a secure, cloud-native, multi-tenant SaaS platform that followed their architecture principles, enabled new revenue streams, and integrated into their existing product ecosystem.
The Challenge
From both a technical and business perspective:
- The system was a .NET monolith deployed on aging infrastructure
- No containerization, no automated CI/CD, no cloud-native design
- No support for multi-tenancy or subscription-based licenses
- No API catalog or integration framework
- No governance: weak IAM, missing audit trails, inconsistent security
- High TCO and poor elasticity
- No clear business model → zero recurring revenue, difficult upsells
- Clients demanded customization → causing code forks and slow delivery
The organization needed modern architecture, product discipline, and a revenue-first strategy.

