Client Context
The client operated a multi-cloud environment (Azure + AWS + on-prem private cloud). Cloud usage had grown rapidly, but without proper governance, leading to:
- • Large numbers of underutilized VMs
- • Idle services running 24/7
- • Untracked storage growth
- • Shadow IT deployments
- • Missing or inconsistent resource tagging
- • Engineering teams with no insight into cost impact
- • Finance having no predictable monthly spend
The business urgently needed cost control, visibility, and a repeatable FinOps operating model.
The Challenge
Technical Problems
- Thousands of resources with no cost tagging
- Overprovisioned VMs (often 2× to 4× bigger than required)
- Obsolete resources consuming compute & storage
- No lifecycle automation for unused assets
- No reserved instances or savings plan strategy
- Limited integration between cloud platforms and Finance tools
Organizational Problems
- No cost ownership model
- No showback/chargeback
- Engineering teams unaware of the cost impact of design decisions
- Finance unable to forecast or explain monthly variations
The client needed both technical optimization and a FinOps operating structure tied to business goals.

